Know Which Field Visits Actually Happened
Geo-verified check-ins at the customer location, structured visit forms your team fills in on site, and reports that assemble themselves.
Field visit reporting is where most workforce software stops short. Attendance tools tell you an employee started work; CRM tells you a deal moved; almost nothing tells you reliably that a specific person stood in front of a specific customer on a specific day and what came out of it. So the gap is filled with end-of-day WhatsApp summaries and a spreadsheet nobody trusts, which means field productivity is managed on self-reported data. AttendancePay closes that gap by making the visit itself the record: the check-in is verified against the customer's location, the report is a structured form completed on site, and the roll-up is generated rather than compiled.
The self-reporting problem
Visit reports written from memory
A rep filling in six visits at 9pm produces six approximations. Details that mattered — competitor stock, a complaint, a commitment made — are gone by then.
No way to verify a visit occurred
Without location verification, a visit log is a claim. Managers either trust it entirely or spot-check by phone, and neither scales.
Every manager builds their own spreadsheet
Reporting formats differ by territory, so consolidating a national picture means reconciling incompatible files each month.
Coverage gaps stay invisible
Nobody notices that a set of accounts has not been visited in two months until the accounts churn.
How field visit management works
- 1
Maintain your customer and site list
Customers are stored with their location, so visits are recorded against a real place rather than a free-text address typed on a phone.
- 2
Rep checks in at the customer
Check-in captures GPS coordinates and validates them against the customer's geofence, so an on-site visit is distinguishable from a drive-past.
- 3
Structured form completed on site
The visit form is built by you — order values, competitor presence, stock levels, complaints, next action — and completed while the rep is still there, with photos where relevant.
- 4
Reports assemble automatically
Coverage, visit frequency, outcomes and productivity roll up by rep, territory and period without anyone compiling a file.
What you get
Geo-verified visit check-ins
Every visit carries verified coordinates checked against the customer location, so the visit log is evidence rather than assertion.
Custom visit forms
Build the form your business needs. Different visit types can carry different forms, so a collection call and a product demo capture different data.
Photo and document capture
Shelf photos, signed proofs of delivery and site conditions attach to the visit record where they stay auditable.
Offline capture
Visits recorded where there is no signal are stored on the device and synced when connectivity returns, without duplicate submissions.
Coverage and frequency reporting
See which accounts were visited, which were missed and which are overdue, by rep and by territory.
Attendance and expenses in one system
Field attendance, visits, travel and expense claims live together, so a rep's day reconciles end to end instead of across three tools.
Who this is for
See field visit management on your own data
Start free for 7 days — no credit card. Or book a walkthrough with our team.
Frequently asked questions
How does the system verify that a visit really happened?⌄
The check-in captures GPS coordinates and validates them against the geofence of the customer being visited. A check-in outside the boundary is flagged, so the difference between an on-site visit and a nearby one is visible in the data rather than left to trust.
Can we design our own visit report format?⌄
Yes. Visit forms are built from your own fields, and different visit types can use different forms — a stock check, a collection call and a demo all capture different things. Once a form version is in use it is preserved, so historical reports keep the structure they were submitted under.
What happens when a rep has no network at the customer site?⌄
The visit is captured on the device and synced when connectivity returns. The record keeps the original visit time, and the sync is idempotent so a retry cannot create duplicate visits.
Does this replace our CRM?⌄
No, and it is not trying to. CRM manages the pipeline and the customer relationship; this manages whether the field activity behind that pipeline actually took place and what was observed on site. Companies commonly run both.
Can field visits be linked to attendance and expenses?⌄
Yes — that is a large part of the value. A rep's attendance, verified visits, travelled distance and expense claims sit in one system, so a claimed day of eight visits and 120km can be checked against what was actually recorded.